Terms & Conditions
1. About us
This website is operated by The Hidden 20%.
We are a UK charity.
The Hidden 20%
Charity #1203348
7 Bell Yard London WC2A 2JR, London
United Kingdom
If you have any questions, you can contact us at:
2. Using this website
By using this website, you agree to these terms. If you do not agree, please do not use the site.
You agree not to:
Use the site for any unlawful purpose
Attempt to gain unauthorised access to the site or its systems
Interfere with the security or performance of the site
Copy, reproduce or exploit content without permission
We may suspend or restrict access to the site if these terms are breached.
3. Our content
All content on this site, including text, graphics, audio and video, is owned by or licensed to The Hidden 20%.
You may:
View and share content for personal, non-commercial use
You may not:
Reproduce, modify or distribute content for commercial use without written permission
4. Information and content disclaimer
The content on this website, including podcast episodes, articles and resources, is provided for general information only.
It is not:
Medical advice
Clinical guidance
A substitute for professional diagnosis or treatment
You should always seek advice from a qualified professional if you have concerns about your health or wellbeing.
While we aim to ensure information is accurate and up to date, we do not guarantee that it is complete, accurate or current.
5. Podcast and guest content
Our podcast features a range of guests sharing their experiences and perspectives.
The views expressed:
Are those of the individual speakers
Do not necessarily reflect the views of The Hidden 20%
We do not guarantee the accuracy of guest statements.
6. Research and insights
We share research, data and insights to improve understanding of neurodiversity.
This content:
May evolve over time
Is not intended as definitive or clinical guidance
7. Donations and payments
If you make a donation or purchase through our website:
Donations are voluntary
We aim to use funds to support our charitable mission
Refunds:
Donations are generally non-refundable
If you believe a donation has been made in error, please contact us and we will review this on a case-by-case basis
For products or paid services, any specific refund terms will be clearly stated at the point of purchase.
8. Third-party links
Our website may include links to third-party websites.
We do not:
Control those websites
Accept responsibility for their content, accuracy or policies
You access third-party sites at your own risk.
9. User content and submissions
If you submit content to us (for example comments, messages or ideas):
You agree that we may:
Use, reproduce and share that content
Edit or remove content where necessary
You must not submit content that:
Is unlawful, abusive or harmful
Infringes the rights of others
Contains malicious code
We reserve the right to remove content that breaches these terms.
10. Privacy and cookies
Your use of this site is also governed by our:
Privacy Policy: /privacy-policy
Cookie Policy: /cookie-policy
We process personal data in accordance with UK data protection law.
11. Availability of the website
We aim to keep the website available and functioning properly, but we do not guarantee:
Continuous availability
That the site will be error-free or secure
We may update, suspend or withdraw the site at any time.
12. Limitation of liability
To the fullest extent permitted by law, we are not liable for:
Any loss or damage arising from your use of this website
Loss of data, income or business
Indirect or consequential losses
However, nothing in these terms excludes or limits our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
13. Changes to these terms
We may update these terms from time to time.
The latest version will always be available on this page. Continued use of the website means you accept any changes.
14. Governing law
These terms are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales.
15. Contact
If you have any questions about these terms, please contact: